Privacy Policy

Last updated: 17/05/2026

1. Introduction

Welcome to RS Lawn Services.

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website: rslawnservices.co.uk.

2. Information We Collect

We may collect and process the following types of personal data:

a. Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Any information you submit via contact forms or bookings

b. Technical & Usage Data

  • IP address

  • Browser type and version

  • Pages you visit on our website

  • Time and date of your visit

  • Device information

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Personalise user experience

You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide customer support

  • Manage appointments or services

  • Send marketing emails (only if you have opted in)

  • Improve our website and services

  • Ensure website security and prevent fraud

  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – for marketing emails and optional cookies

  • Legal obligation – where required by law

  • Legitimate interests – to improve our services and website

5. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Legal or regulatory authorities when required

All third parties are required to respect the security of your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes we collected it for

  • Satisfy legal, accounting, or reporting requirements

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: rslawnservices23@gmail.com

8. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

However, no online system is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

10. Cookies Policy

Our website uses cookies to distinguish you from other users and improve your experience.

You will be asked to consent to non-essential cookies when you first visit our website.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

RS Lawn Services
Email: rslawnservices23@gmail.com
Address:

18 Grant Lane

Lossiemouth

IV31 6HP

Moray

Scotland

Alternatively you can use our contact page to get in touch and ask any questions you may have.

Please note we aim to respond to queries within 48 hours.